Frequently Asked Questions

In our industry, many terms describe what we do. “Low voltage” is the trade term most often used—it refers to the specialized wiring we install for systems like audio, video, networking, lighting, security, and automation.

Depending on the service, we might be called “the AV guys”, the home automation experts”, or “custom installers”—and that’s fine with us. No matter the name, our goal at Digital Systems & Integration is simple: to be your trusted technology partner.

With experience in projects ranging from large-scale jobs to smaller installations and repairs, our priority and focus is on delivering exceptional quality and service. Whether you’re upgrading your home or outfitting a commercial space, we’re here to deliver smart, reliable technology solutions that fit your needs.

In a market as large and competitive as Chicago, it’s easy to find companies that offer similar services—but not all are created equal. Some have outstanding reputations, while others fall short. Here’s how we consistently rise above the rest:

  • Proven Experience
    We’ve been proudly serving the area for over 8 years, with team members who bring more than two decades of industry expertise to every project.
  • Dedicated In-House Team
    Our employees work exclusively for us—no subcontractors—so you can count on consistent quality and accountability.
  • Efficient, Professional Installations
    We pre-build and test most systems in our office before arriving on-site, minimizing time in your home and ensuring smooth installations.
  • Licensed, Insured, and Local
    We’re fully licensed and insured, and we operate from a professional office space—never out of a home garage.
  • Constant Learning
    Technology evolves quickly. That’s why we invest heavily in ongoing training to keep our team on the cutting edge.
  • Strong Vendor Partnerships
    We buy direct from many manufacturers, allowing us to offer better pricing and more responsive support than many competitors.
  • Trusted Throughout Chicagoland
    We’ve completed hundreds of projects each year in prestigious locations such as The Four Seasons, The Waldorf Astoria Residences, The Gold Coast, Lincoln Park, and the North Shore suburbs.
  • Built on Relationships
    We’re proud of the reputation we’ve earned among clients, builders, architects, and designers. References are available upon request.

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