We take service very highly at Digital Systems & Integration, that is why we provide quality service agreement packages that are personalized for your home or business.
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Want to talk through your options with one of our tech experts?
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It's the peace of mind that professional help is available when you need it.
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Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Is this the right option for you? Speak with one of our experts.
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Find out more. Speak with one of our technology experts.
Our custom support help page provides our clients with the ability to fix issues as they occur such as rebooting frozen cable boxes.
Move to the top of the line with our priority scheduling.
As technology constantly improves, updates ensure your system always has the latest features.
Select systems include active monitoring capabilities when issues occur.
We are avaible when you need us. Our support team is avaible for extended service hours on select service plans.
We understand that your time is valuable so we provide support for most Xfinity related issues. Reach out to our support team instead of waiting on the phone for Xfinity Internet related issues.
While we strive to provide the best service possible, electronics can experience problems over time. Our service agreements can provide maintenance and remote service capabilities that minimize the downtime you may experience and reduce or eliminate unexpected costs.
Smart home products have come a long way and are much more reliable than ever before. That being said, these products are much more sophisticated and just like any electronics, can experience problems. We do our best to make sure the products we sell have lower failure rates, but rarely is technology 100% problem-free.
We will provide a solution while your equipment is being serviced to prevent downtime.
Yes, we send over our agreement that have details on what is provided.
We are able to monitor most devices that are connected to the wireless or wired network. Internet speeds along with signal strength and outages.
We will always provide the best service possible for our clients. Our service agreements are for those who want services that go above and beyond basic expectations. With preventive maintenance in some of our programs, we can proactively prevent many problems from occurring. Most dealers are not able to offer this higher level of service option, but we want to make sure that every client has an option to get service that meets their needs.
We invoice annually when the system is deployed and you will be invoiced for renewal prior to your system’s anniversary date.
